Privacy policy

EcoNook operates this store and website, including all
related information, content, features, tools, products and services, in order
to provide you, the customer, with a curated shopping experience (the
"Services"). EcoNook is powered by Shopify, which enables us to
provide the Services to you. This Privacy Policy describes how we collect, use,
and disclose your personal information when you visit, use, or make a purchase
or other transaction using the Services or otherwise communicate with us. If
there is a conflict between our Terms of Service and this Privacy Policy, this
Privacy Policy controls with respect to the collection, processing, and
disclosure of your personal information.

Please read this Privacy Policy carefully. By using and
accessing any of the Services, you acknowledge that you have read this Privacy
Policy and understand the collection, use, and disclosure of your information
as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we
are referring to information that identifies or can reasonably be linked to you
or another person. Personal information does not include information that is
collected anonymously or that has been de-identified, so that it cannot
identify or be reasonably linked to you. We may collect or process the
following categories of personal information, including inferences drawn from
this personal information, depending on how you interact with the Services,
where you live, and as permitted or required by applicable law:

• Contact
  details including your name, address, billing address, shipping
  address, phone number, and email address.
• Financial
  information including credit card, debit card, and financial account
  numbers, payment card information, financial account information,
  transaction details, form of payment, payment confirmation and other
  payment details.
• Account
  information including your username, password, security questions,
  preferences and settings.
• Transaction
  information including the items you view, put in your cart, add to
  your wishlist, or purchase, return, exchange or cancel and your past
  transactions.
• Communications
  with us including the information you include in communications with
  us, for example, when sending a customer support inquiry.
• Device
  information including information about your device, browser, or
  network connection, your IP address, and other unique identifiers.
• Usage
  information including information regarding your interaction with the
  Services, including how and when you interact with or navigate the
  Services.

Personal Information Sources

We may collect personal information from the following
sources:

• Directly
  from you including when you create an account, visit or use the
  Services, communicate with us, or otherwise provide us with your personal
  information;
• Automatically
  through the Services including from your device when you use our
  products or services or visit our websites, and through the use of cookies
  and similar technologies;
• From
  our service providers including when we engage them to enable certain
  technology and when they collect or process your personal information on
  our behalf;
• From
  our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the
Services you use, we may use personal information for the following purposes:

• Provide,
  Tailor, and Improve the Services. We use your personal information to
  provide you with the Services, including to perform our contract with you,
  to process your payments, to fulfill your orders, to remember your
  preferences and items you are interested in, to send notifications to you
  related to your account, to process purchases, returns, exchanges or other
  transactions, to create, maintain and otherwise manage your account, to
  arrange for shipping, to facilitate any returns and exchanges, to enable
  you to post reviews, and to create a customized shopping experience for
  you, such as recommending products related to your purchases. This may
  include using your personal information to better tailor and improve the
  Services.
• Marketing
  and Advertising. We use your personal information for marketing and
  promotional purposes, such as to send marketing, advertising and
  promotional communications by email, text message or postal mail, and to
  show you online advertisements for products or services on the Services or
  other websites, including based on items you previously have purchased or
  added to your cart and other activity on the Services.
• Security
  and Fraud Prevention. We use your personal information to authenticate
  your account, to provide a secure payment and shopping experience, detect,
  investigate or take action regarding possible fraudulent, illegal, unsafe,
  or malicious activity, protect public safety, and to secure our services.
  If you choose to use the Services and register an account, you are
  responsible for keeping your account credentials safe. We highly recommend
  that you do not share your username, password or other access details with
  anyone else.
• Communicating
  with You. We use your personal information to provide you with
  customer support, to be responsive to you, to provide effective services
  to you and to maintain our business relationship with you.
• Legal
  Reasons. We use your personal information to comply with applicable
  law or respond to valid legal process, including requests from law
  enforcement or government agencies, to investigate or participate in civil
  discovery, potential or actual litigation, or other adversarial legal
  proceedings, and to enforce or investigate potential violations of our
  terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal
information to third parties for legitimate purposes subject to this Privacy
Policy. Such circumstances may include:

• With
  Shopify, vendors and other third parties who perform services on our
  behalf (e.g. IT management, payment processing, data analytics, customer
  support, cloud storage, fulfillment and shipping).
• With
  business and marketing partners to provide marketing services and
  advertise to you. For example, we use Shopify to support personalized
  advertising with third-party services based on your online activity with
  different merchants and websites. Our business and marketing partners will
  use your information in accordance with their own privacy notices.
  Depending on where you reside, you may have a right to direct us not to
  share information about you to show you targeted advertisements and
  marketing based on your online activity with different merchants and
  websites. .
• When
  you direct, request us or otherwise consent to our disclosure of certain
  information to third parties, such as to ship you products or through your
  use of social media widgets or login integrations.
• With
  our affiliates or otherwise within our corporate group.
• In
  connection with a business transaction such as a merger or bankruptcy, to
  comply with any applicable legal obligations (including to respond to
  subpoenas, search warrants and similar requests), to enforce any
  applicable terms of service or policies, and to protect or defend the
  Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and
processes personal information about your access to and use of the Services in
order to provide and improve the Services for you. Information you submit to
the Services will be transmitted to and shared with Shopify as well as third
parties that may be located in countries other than where you reside, in order
to provide and improve the Services for you. In addition, to help protect,
grow, and improve our business, we use certain Shopify enhanced features that
incorporate data and information obtained from your interactions with our
Store, along with other merchants and with Shopify. To provide these enhanced
features, Shopify may make use of personal information collected about your
interactions with our store, along with other merchants, and with Shopify. In
these circumstances, Shopify is responsible for the processing of your personal
information, including for responding to your requests to exercise your rights
over use of your personal information for these purposes. To learn more about
how Shopify uses your personal information and any rights you may have, you can
visit the Shopify
Consumer Privacy Policy . Depending on where you live, you may exercise
certain rights with respect to your personal information here Shopify Privacy Portal Link.

Third Party Websites and Links

The Services may provide links to websites or other online
platforms operated by third parties. If you follow links to sites not
affiliated or controlled by us, you should review their privacy and security
policies and other terms and conditions. We do not guarantee and are not
responsible for the privacy or security of such sites, including the accuracy,
completeness, or reliability of information found on these sites. Information
you provide on public or semi-public venues, including information you share on
third-party social networking platforms may also be viewable by other users of
the Services and/or users of those third-party platforms without limitation as
to its use by us or by a third party. Our inclusion of such links does not, by
itself, imply any endorsement of the content on such platforms or of their
owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children, and we
do not knowingly collect any personal information about children under the age
of majority in your jurisdiction. If you are the parent or guardian of a child
who has provided us with their personal information, you may contact us using
the contact details set out below to request that it be deleted.As of the
Effective Date of this Privacy Policy, we do not have actual knowledge that we
"share" or "sell" (as those terms are defined in applicable
law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or
impenetrable, and we cannot guarantee "perfect security." In
addition, any information you send to us may not be secure while in transit. We
recommend that you do not use unsecure channels to communicate sensitive or
confidential information to us.

How long we retain your personal information depends on
different factors, such as whether we need the information to maintain your
account, to provide you with Services, comply with legal obligations, resolve
disputes or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the
rights listed below in relation to your personal information. However, these
rights are not absolute, may apply only in certain circumstances and, in
certain cases, we may decline your request as permitted by law.

• Right
  to Access / Know. You may have a right to request access to personal
  information that we hold about you.
• Right
  to Delete. You may have a right to request that we delete personal
  information we maintain about you.
• Right
  to Correct. You may have a right to request that we correct inaccurate
  personal information we maintain about you.
• Right
  of Portability. You may have a right to receive a copy of the personal
  information we hold about you and to request that we transfer it to a
  third party, in certain circumstances and with certain exceptions.
• Managing
  Communication Preferences. We may send you promotional emails, and you
  may opt out of receiving these at any time by using the unsubscribe option
  displayed in our emails to you. If you opt out, we may still send you
  non-promotional emails, such as those about your account or orders that
  you have made.

If you reside in the UK or European Economic Area,
and subject to exceptions and limitations provided by local law, you may
exercise the following rights in addition to the rights outlined above:

• Objection
  to Processing and Restriction of Processing: You may have the right to
  ask us to stop or restrict our processing of personal information for
  certain purposes.
• Withdrawal
  of Consent: Where we rely on consent to process your personal
  information, you have the right to withdraw this consent. If you withdraw
  your consent, this will not affect the lawfulness of any processing based
  on your consent before its withdrawal.

You may exercise any of these rights where indicated on the
Services or by contacting us using the contact details provided below. To learn
more about how Shopify uses your personal information and any rights you may
have, including rights related to data processed by Shopify, you can visit
https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of
these rights. We may need to verify your identity before we can process your
requests, as permitted or required under applicable law. In accordance with
applicable laws, you may designate an authorized agent to make requests on your
behalf to exercise your rights. Before accepting such a request from an agent,
we will require that the agent provide proof you have authorized them to act on
your behalf, and we may need you to verify your identity directly with us. We
will respond to your request in a timely manner as required under applicable
law.

Complaints

If you have complaints about how we process your personal
information, please contact us using the contact details provided below.
Depending on where you live, you may have the right to appeal our decision by
contacting us using the contact details set out below, or lodge your complaint
with your local data protection authority. For the EEA, you can find a list of
the responsible data protection supervisory authorities here.

International Transfers

Please note that we may transfer, store and process your
personal information outside the country you live in.

If we transfer your personal information out of the European
Economic Area or the United Kingdom, we will rely on recognized transfer
mechanisms like the European Commission's Standard Contractual Clauses, or any
equivalent contracts issued by the relevant competent authority of the UK, as
relevant, unless the data transfer is to a country that has been determined to
provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time,
including to reflect changes to our practices or for other operational, legal,
or regulatory reasons. We will post the revised Privacy Policy on this website,
update the "Last updated" date and provide notice as required by
applicable law.

Contact

Should you have any questions about our privacy practices or
this Privacy Policy, or if you would like to exercise any of the rights
available to you, please call or email us at econookk@gmail.com. For the
purpose of applicable data protection laws, we are the data controller of your
personal information.